Once you have located the product you are interested in purchasing, click on the product name or image. This will take you to the product page where you can find additional information about the product. If the information is not satisfactory, please send us an inquiry via email at info@hbdeadsea.com or via the website (Contact Us).
Yes. All information entered into the system when ordering is secure and protected, just like any purchase in the store. At Health & Beauty, we emphasize the importance of information security and the privacy of each and every customer. As of today, we use the world's most advanced and secure information security system for e-commerce, SSL.
Ordering deliveries on the site is available to all parts of the country (in addition, H&B products can be purchased in Israel in selected stores. You can find out the locations of stores near your area by WhatsApping: 050-7705575). When placing an order, you must enter an exact address so that the package reaches its destination. The products are sent by courier with a tracking number to allow you to locate the location of the package.
Once you have finished entering your order details in the system, you will be sent a confirmation email to the email you entered when placing the order with the order details. Additionally, you can check whether your credit card has been charged for the order amount.
Absolutely, all Health & Beauty cosmetics ordered through the website www.hbdeadsea.co.il come with a tax invoice/receipt inside the package. If the invoice is not in the package, it may have been sent by email. If you did not receive an invoice for your order on the website, you can contact us by email at info@hbdeadsea.com or via the website (Contact Us).
A defective product can be exchanged within 30 days of receipt. Conditional on returning the product in its original packaging to the company without damage or defect except for minimal use – so that we can discover the defect. The cost of shipping will be refunded to the sender For more information, please read the Terms of Use. If you have placed an order on the website and the product you received is defective, please contact us by email at info@hbdeadsea.com or contact us through the website (Contact Us)
You can cancel and/or change items in an order until the order is delivered to the shipping company by contacting customer service via the website or by emailing info@hbdeadsea.co.il.
Upon delivery of the shipment to the courier company, the tracking number will be updated in the order details and sent to the email address updated in the order.
